Get in touch with us.
Whether you have questions about our services, fees, or want to schedule your free 15-minute consultation, we are here to support you. Send us a message below and we will get back to you within one business day.
Send a confidential message
Your message goes directly to the Understory Psychotherapy team. We respond to every inquiry within one to two business days.
Ready to speak with a therapist?
Skip the contact form and schedule your free 15-minute introductory video or phone call directly through our online calendar.
Book Free Consultation OnlinePractice Details
Email
info@understorypsychotherapy.com
Service Format
100% Virtual Practice across Ontario
Clinic Hours
Monday to Friday: 9:00 AM to 7:00 PM
Saturday: By appointment
Response Time
We review inquiries regularly and respond within 24 to 48 hours during business days.
Crisis Support
Immediate Crisis Support and Helplines
Our virtual practice does not provide 24/7 crisis response or urgent psychiatric intervention. If you or someone you care about is experiencing an immediate mental health emergency, severe distress, or thoughts of self-harm, please reach out to one of the following free, confidential resources right away:
Suicide Crisis Helpline
Call or text 988 (Available 24 hours a day, 7 days a week, toll-free across Canada).
Emergency Services
Call 911 or visit your nearest hospital emergency room immediately.
Talk 4 Healing
Call 1-855-554-HEAL (4325) for 24/7 culturally grounded support for Indigenous women.
Kids Help Phone
Call 1-800-668-6868 or text CONNECT to 686868 (Available 24/7).
Distress Centres of Greater Toronto
Call 416-408-4357 for 24/7 emotional support and crisis line.
ConnexOntario
Call 1-866-531-2600 or text CONNEX to 247247 (Available 24/7).
Prefer to talk it through?
Book a free 15-minute consultation and we will answer your questions in person, with no pressure and no obligation.