Fees & Insurance

Clear, transparent pricing for your care.

We believe in complete clarity when it comes to the cost of therapy. Learn about our session rates, extended health insurance coverage, and payment methods below.

Session Rates

Simple pricing for focused care.

Choose the session that fits your needs. All appointments are held virtually through our secure platform.

Free Initial Consultation

$0/ 15 minutes

A brief, no-pressure phone or video call to discuss what brings you to therapy, answer your questions, and ensure we are a good fit before booking.

Book Free Call

Individual Psychotherapy

$185/ 50 minutes

One on one virtual therapy sessions focused on anxiety, stress, personal growth, life transitions, and emotional healing.

Schedule Session

Extended / Couples Session

$250/ 75 to 80 minutes

Deeper exploratory sessions designed for relationship counselling or comprehensive individual check-ins.

Schedule Session

Insurance Coverage

How insurance coverage works in Ontario

Understanding how to pay for therapy can feel confusing. We have outlined the most common payment paths below so you can move forward with confidence.

Private Benefits

Psychotherapy services provided by a Registered Psychotherapist (CRPO) are covered under most extended workplace health benefit plans. Please verify your specific coverage for Registered Psychotherapists prior to your first session.

Direct Billing & Receipts

Official receipts will be issued under Understory Psychotherapy with practitioner credentials for insurance claims. You can submit each receipt directly to your insurance provider for reimbursement.

Provincial Health Plan (OHIP)

Psychotherapy provided by independent registered psychotherapists is not covered by OHIP at this time.

Policies

Payment and cancellation details

Accepted Payment Methods

We accept all major credit cards and secure online payments. Payment is processed securely at the end of each session.

24-Hour Cancellation Policy

We understand that life happens. If you need to cancel or reschedule, please provide at least 24 hours of notice. Cancellations made with less than 24 hours of notice may be subject to the full session fee.

Have questions about coverage or getting started?

We are happy to guide you through the process. Book your free 15-minute consultation today to get all your questions answered.

Book Your Free 15 Minute Call